Request an appointment. Reply on the same working day.
Tell us briefly what it’s about. We’ll call you back, suggest a date and tell you right away what range the costs will be in.
Request a garage appointment
The first three fields are enough. Anything else helps us plan the appointment properly from the start.
- Free and without obligation
- Reply on the same working day, the next morning at the latest
- Courtesy car and pick-up and drop-off service on request
- You hear the cost range before the work, not after
Phone
08641 · 0000Monday to Friday 7:30 to 17:30, Saturday 8:00 to 12:00. If nobody picks up, we’re under a car and will call you back.
Workshop
Musterstraße 1, 83xxx MusterdorfCustomer parking right in front of the workshop. See directions
What happens after you send it
No automatic calendar. A person who knows your car.
We read it
Your request goes straight to the computer at the front desk, not into some portal.
We call you
Usually on the same working day. We quickly go over what needs doing and give you a cost range.
Appointment confirmed
You get the appointment in writing by text message or email, whichever you prefer.
Reminder
We check in with you the day before so the appointment doesn’t slip your mind.
What to bring to your appointment
- Your vehicle registration certificate (Zulassungsbescheinigung Teil I)
- For an inspection, the service book, if you have a paper one
- If you have an extended warranty, the contract, so we stick to its terms
- For the HU, your last inspection report, if you have it
- All keys, if it’s about electronics or the locking system
Drop off early, pick up late
Not everyone can be at the garage at half past seven. So there are two ways that won’t cost you a day off.
- Key drop box at the gate. Park the car, drop the key in, and we’ll call you in the morning
- Pick-up and drop-off service within about 15 kilometers, by arrangement
- Pick-up until 18:00 is possible if you tell us when you drop off
Common questions about appointments
How quickly can I get an appointment?
For inspections and the HU, usually within a week. If the car won’t drive anymore, we fit it in. In that case it’s better to call than to write.
Do I get a fixed price?
For maintenance, HU and tires, yes. For troubleshooting that isn’t honestly possible, so we give you a range and call as soon as we know what it is.
Does the courtesy car cost anything?
For one day in the garage it’s free, you just pay for the fuel you use. For longer repairs we talk about it beforehand.
Can I just drop by?
Mornings between 7:30 and 9:00 are drop-off hours, so that works for small things like a bulb or tire pressure. For everything else, an appointment is better.
What about weekends?
On Saturdays we’re here until 12:00, mainly for tire appointments. Sundays we’re closed.