A chat window that answers your most common questions.
In the bottom right corner of your website sits a small input box. Anyone with a question types it in and gets an answer right away. When are you open. Where can you park. Do you do tiles too. Are there any rooms left. Those are the questions that come back every week and get answered all over again every week. The bot replies with your answers, which we wrote down together with you beforehand, not with something from the internet. It’s live right down here. Ask it something.
This is the real bot with the data of a sample business. The Gasthof Mustermann is made up, but its hours, rooms and rules are not. A real business gets its own details stored the same way. For you, it knows your hours, your rooms, your rules. There’s no language model running in the background, and there’s no connection to the outside. It runs on your device. Nothing is stored and nothing is sent. Reload the page and the conversation is gone.
Test it at its limits. Ask about a price or about something an innkeeper would never have given it. Then it gives you the phone number instead of guessing. If it doesn’t, it’s built wrong.
Nothing asked yet. As soon as you type above, this list fills up.
The business gets the same report, summed up over a whole week. What’s at the top belongs on the homepage. Whatever lands under “not answered” is the next answer we write together.
- Answers around the clock about opening hours, directions, parking, services, amenities and house rules
- Takes down a request and sends it to your email
- Says “I don’t know” and gives your phone number instead of guessing
- Shows you every week what people asked. The answers get improved based on that
- Answers in German, and in English too if you want
- It doesn’t pretend to be a person. Its first sentence says that a program is answering.
- It quotes no prices, confirms no appointments and makes no promises. For anything like that it points to the phone.
- It doesn’t talk about anything outside your business. No weather, no politics, no tips about your competitors.
- It doesn’t send any data to the US. No American provider in the background.
The Higher Regional Court of Hamm (OLG Hamm) ruled on May 12, 2026 (I-4 UKl 3/25). What the chatbot says, the business says. According to the ruling, the chatbot is not a third party the business wouldn’t have to answer for. The ruling isn’t final yet, and the Federal Court of Justice can review it. If it names a price that’s wrong, you’re liable. If it promises an appointment that doesn’t exist, the same applies.
That’s why the bot is built so it doesn’t do exactly these things. It’s not a missing feature, it’s a deliberate safeguard. A bot that talks freely about prices brings that risk with it.
Which host runs the chatbot is stated in the quote and in the data processing agreement before you say yes. The demo on this page runs entirely in your browser and sends nothing to us.
You get a data processing agreement under Art. 28 GDPR and the text blocks for your privacy policy. That way the paperwork is ready if anyone asks. We’re not a law firm, and legal advice isn’t part of the service. Everything is set up so a lawyer can check it easily.
Tiered by the size of your business.
| Tier | Setup | Per month |
|---|---|---|
| SmallOne-person business, up to 5 pages | €390 | €79 |
| MediumUp to 15 pages, several services | €590 | €99 |
| LargeHotel or inn, lots of different questions | €890 | €149 |
Why tiered? A hotel with six room types, a menu, a spa and directions for arrival gets more questions than a repair shop with three services. More questions mean more answers that have to be written, checked and kept up to date. The monthly price covers running the bot, maintaining the answers and changes. Cancel monthly, no minimum term. No VAT charged, small business under German law (§ 19 UStG).
What this would cost you
Two sliders and you get the answer right away. Nothing is stored or sent. Your own device does the math.
Up to 15 pages and up to 400 inquiries a month. Several services come together here, so the answers have to be kept cleanly apart.
In the first year €1,778 in total. After that, just the monthly price. Cancel any month. This is an estimate, not a quote. You get the fixed price in writing once we’ve seen your site.
- Businesses that get the same five questions by phone every week
- Hosts whose guests still want to know something at ten at night
- Tradespeople who can’t pick up the phone during the day
- Anyone with a site that has lots of subpages where nobody finds what they’re looking for
- We go through your site once and collect the real questions
- We write the answers, and you read everything over before anything goes live
- It gets tested with questions that are hard on purpose
- After two weeks we look at the conversation list together and fine-tune
The chatbot needs a site to live on
If you don’t have a website, the site comes first, from €490. If all you want is to catch calls that go unanswered, you don’t need a chatbot, you need the phone assistant. It works without a website.
Phone assistant, no website needed →The critical ones too.
What if the bot says something wrong
Does the bot have to say it’s a program
How long does setup take
Can I cancel it
Doesn’t a window like that annoy visitors
Who answers for it if something’s wrong
Tell us the five questions you hear most often.
Ten minutes on the phone is enough. If hardly anyone asks you things through your website, we’ll advise against it. A chatbot nobody uses just costs money.